Sevaro: Where Selfless Service Meets Groundbreaking Technology to Bring Quality Neurological Care to the Fingertips of All
Raj Narula, Manging Director, Sevaro
Neurological disorders pose a significant global health challenge. In fact, a staggering one billion people, nearly one in six of us, grapple with some sort of neurological disorder, according to the WHO.This challenge is exacerbated by the expanding aging population. With longer life expectancy, the economic burden of neurological conditions is poised to escalate.Sure, neurology has made significant strides in diagnosing and treating neurological disorders, thanks to the advancement of medical technology. However, delivering the highest level of care for patients with neurological conditions requires more than just cutting-edge tools.It calls for specialized care and expertise, a holistic approach that ensures each person facing a neurological challenge receives the exceptional care they deserve.This is precisely where Sevaro, a leading data-driven telestroke and teleneurology company steps in.
The word Sevaro comes from the fusion of two Sanskrit words “seva” and “karo,” which means “selfless service” or the commitment to work without expecting anything in return. This isn’t a mere catchphrase at Sevaro; it’s a guiding philosophy, a lens through which they view patients, partners, and employees alike.Their mission is clear: to deliver expert neurological care with compassion, collaboration, and data-driven telemedicine.The goal is to empower patients with accessible and high-quality care, breaking geographical barriers and improving lives through innovation, regardless of their location. Sevaro’s impact extends globally through its non-profit counterpart, StatSeva which brings U.S. doctors to villages all around the world using Sevaro’s in-house telemedicine technology. “Our focus is unwaveringly on teleneurology, and we’re not just doing it differently; we’re doing it better and faster than anyone dared to dream,”emphasizes Raj Narula, the MD Founder & CEO of Sevaro.
Beyond this, Sevaro’s specialized services also include Telestroke, Teleneurohospitalist Rounding, Teleneurocritical Care, Remote EEG readings, and Outpatient Neurology, reflecting their commitment to comprehensive and top-tier neurological care.
Leading The Way in Teleneurology
In the fast-paced world of healthcare, where every second counts, Sevaro stands out with its meticulous approach grounded in a few key factors. Central to its success is a dedicated focus on teleneurology.Unlike others who attempt to be a catch-all solution with multiple specialties, Sevaro has boldly chosen to be a “Master of One” with a singular, relentless focus on teleneurology, and doing it better and faster than anyone had ever dreamed. This targeted approach allows the organization to rise above the challenges, offering unparalleled services that address the specific and critical needs of neurological care.
One of Sevaro’s groundbreaking innovations is the creation of OneCall™, a revolutionary feature that has transformed Telestroke coverage. Unlike traditional call centers that often act as bottlenecks in urgent situations, OneCall™ enables hospital-based personnel to establish a direct connection with vascular neurologists within a remarkable 45 seconds. This rapid and direct line of communication proves invaluable, particularly in time-sensitive cases like strokes, expediting the initiation of treatment plans and fostering seamless collaboration between hospital staff and medical practitioners.
Lastly, at the core of Sevaro’s success is a commitment to innovation, where services and technologies are meticulously designed by physicians themselves. This ensures not just efficiency but a seamless experience for both patients and healthcare providers. The organization always strives to stay at the forefront of healthcare evolution particularly in the field of neurological care.
This involves ongoing exploration of cutting-edge technologies, such as the integration of AI platforms into their system, to streamline and improve the delivery of care.
Embracing A Holistic and Patient-Centric Approach
When it comes to meeting the unique needs of patients, Sevaro doesn’t believe in a one-size-fits-all approach. It has a multifaceted strategy focused on rapid access to specialized care to ensure that every patient receives the attention and care they deserve.The organization provides a comprehensive range of services, including Telestroke and Teleneurohospitalist care. With Telestroke,Sevaro enables emergency neurology consultants to facilitate faster administration of critical therapies. Simultaneously, Sevaro provides Teleneurohospitalist care, where patients can have access to specialists for their conditions and internally monitor the quality of care provided. This helps to ensure that each physician is spending adequate time with patients and their caregivers, with an effort to eliminate the episodic care approach.
Another standout facet of Sevaro’s patient-centric approach is its diagnostic services, featuring rapid and accurate EEG reads. Through these services, Sevaro ensures that individuals grappling with various neurological conditions receive not only timely but also expert care—a particularly vital aspect in emergency scenarios such as strokes. From emergency interventions to ongoing care, Sevaro’s commitment to meeting patient needs is a holistic journey, ensuring that individuals receive the right care at the right time.
Fostering Trust through Transparent Communication
In the intricate world of neurological care, transparent communication can have a significant impact on the outcomes of treatments. Thus, Sevaro has built its foundation on values that prioritize clear and honest communication. At Sevaro, Patient-centricity, innovation, empathy, ethical practice, and collaboration are not just buzzwords but pillars shaping their communication strategy. Keeping honesty, integrity, and transparency at the core of all their interactions, they aim to build a bridge of trust with both patients and partners, ensuring that every step of the neurological care journey is guided by open and clear communication. “Our commitment to providing the highest quality of neurological care involves treating patients and families with empathy and understanding, recognizing the unique needs of each case,” asserts Raj.
Attaining Excellence through Multi-disciplinary Decision-Making
Today, SEVARO stands at the forefront of innovation in healthcare, and it owes much of its success to diverse leadership and multi-disciplinary decision-making. Its leadership team comprises experts with diverse backgrounds, including healthcare technology, emergency medicine, post-acute care, and stroke program management. The amalgamation of these varied backgrounds forms the backbone of SEVARO’s multi-disciplinary approach to decision-making. By drawing on a spectrum of perspectives and expertise, the leadership team ensures a comprehensive evaluation of every aspect.“For instance, our team members have backgrounds ranging from stroke care and telemedicine commercialization to healthcare operations and compliance. This diversity in experience and specialization contributes to SEVARO’s ability to innovate and improve patient outcomes, demonstrating the strength of a team with varied skills and knowledge in healthcare,” elucidates Raj.
Shaping the Future of Neurological Care through Cutting-edge Technology
Looking ahead, SEVARO envisions a future where cutting-edge technology stands as a cornerstone of healthcare, shaping the very essence of the industry’s evolution. Beyond merely adapting to change, SEVARO is dedicated to embracing innovation to enhance service delivery and amplify its influence. Specializing exclusively in the revolutionary field of teleneurology, SEVARO has sculpted a reputation for not just meeting but exceeding industry standards. The focus on this specialized niche has allowed SEVARO to achieve unparalleled response times and consistently deliver optimal patient outcomes. “By focusing solely on teleneurology, we have honed our expertise to offer the fastest response times and best patient outcomes in the industry. By continuously enhancing our services, in-house technologies, and partnerships & integrations, Sevaro plans to stay at the forefront of neurological care,” concludes Raj.