Benedikt Brueckle, Ceo, CompuGroup Medical

Telemedicine is no longer just a buzz word. It has become a fundamental element of mainstream healthcare delivery.Especiallyin the wake of the COVID-19 pandemic, telemedicine has emerged as an essential tool for healthcare professionals to provide virtualized care. With the new cases of coronavirus surging up every other day, the practice of remote screening and treatment has become more important than ever for healthcare providers to manage the influx of new cases and prevent the epidemic from further spreading. Thus, the healthcare industry is widely adopting telemedicineas a part of the COVID-19 outbreak response system. However, the role of this revolutionary technology is not limited to the global pandemic.Telemedicine holds the promise to significantly impact some of the most challenging problems in the healthcare system such as access to care, cost-effective delivery, and a limited distribution of providers. It empowers healthcare professionals to deliver faster, seamless, economic, and more convenient care to the patient in the comfort of their home.

Harnessing the potential of telemedicine, CompuGroup Medical (CGM), a leading eHealth provider, is changing the way medical care is delivered around the world. The pioneering company offers the HIPAA-certified CGM ELVI Telemedicine solution to help healthcare organizations improve efficiency, optimize care, and increase patient satisfaction while also improving profitability.Equipped with a dedicated and knowledgeable team that consistently delivers innovative andcustomer-centricproducts and services, CompuGroup Medicalis successfully bridging the gap between the healthcare providers and their patients through technology.

The Journey of CompuGroup Medical So Far

The roots of CompuGroup Medical trace back to 1979 when a computer science graduate and pioneer in health IT, Frank Gotthardt, sensed the need for true disruption in the healthcare industry. Frank discerned that the healthcare expanse is riddled with endless paperwork and administrative tasks that divert the time and focus of physicians from more clinically important activities such as providing actual care to patients.

He felt that doctors needed to focus more on providing better patient care instead of wasting time withadministrative tasks. Hence, with a vision to improve treatment for all people through technology, Gotthardt laid the foundation of CompuGroup Medical. Since then, the company has been rigorously working towards its goal of empowering medical care providers in supplying the best treatment in a cost-efficient manner. Today, it stands tall as a leader in the industry with more than 1,000,000 users.

“Despite having more than 5,000 employees and 1,000,000 users, we are still the local partner that you can rely on to have your back,” says Benedikt Brueckle, the CEO at CompuGroup Medical.

The success of CompuGroup Medical lies in its ability to satiate increasing customer needs through its wide array of healthcare solutions. It has its own EHR, PM, laboratory system, clearinghouse, and RCM outsourcing services. In addition, it also offers remote patient monitoring solutions as well as telemedicine software. CompuGroup Medical has become the one-stop-shop for the latest and most secure software solutions for modern healthcare practices.

“Our customers are very appreciative that we always put a face behind every voice. We are not an anonymous call center. We invite every customer and prospect to visit our offices and talk to the people who are actually behind the product,” asserts Benedikt.

Making Remote Patient Care Secure and Convenient Through CGM ELVI

Before the COVID-19 crisis, healthcare professionals were facing technical challenges and hurdles to reimbursement when implementing telemedicine. Payers were very reluctant to reimburse medical professionals for patient services via telemedicine. At the same time, most solutions were complicated to install and to configure. Additionally, they were difficult to understand and navigate for patients, especially for elderly patients that have historically been accustomed to in-person visits for medical care. CompuGroup Medical addressed these issues early on with CGmELVI, an efficient, HIPAA-certified telemedicine solution that is easy to understand and use, even for the non-tech-savvy user. CGM ELVI does not require any installation. It runs on every platform, and the patient gets a secure link via text message connect. The CGM ELVI platform allows healthcare providers to collect patient information; share images, vitals, and findings; provide care from anywhere at any time; and initiate treatments and therapies rapidly. 

“CGM ELVIuses a secure, peer-to-peer technology, which ensures that no data is stored anywhere, and that the patient and doctor are the only ones to know what is discussed during an online session. We would describe our solution as one of the most secure and privacy-safe solutions in the market,” states Benedikt.

Supporting Healthcare Providers in the Fight Against COVID-19

With the COVID-19 pandemic intensifying around the globe, healthcare providers are racing against time to defeat the deadly virus.Thus, realizing the importance of virtual care in these uncertain times,CompuGroup Medical isproviding a free period of access to CGM ELVI Telemedicine to support medical providers and organizations through the surge of this global health crisis. This enables healthcare providers to offer remote care to both existing and new patients while following the social distancing guidelines currently recommended by the CDC. Additionally, CompuGroup has formed an internal COVID-19 operational panel to institute proper protocols and procedures to mitigate the acquisition and spread of COVID-19 among CompuGroup Medical employees.

Aims to Enhance its Healthcare Solutions for Better Outcome

Advancing into the future, CompuGroup Medical is tirelessly pushing the envelope of telemedicine and other disruptive technology for enabling efficient healthcare. Speaking of the company’s upcoming endeavors, Benedikt elucidates,“The future focus of CompuGroup Medical is centered on the evolution of provider delivery models. These delivery models need best-in-class technologies and services solutions to facilitate alternate formats of care, improved outcomes, and lower cost.”

“CompuGroup Medical strives to provide world-class solutions that meet the needs of providers to facilitate improved clinical documentation, faster revenue acquisition, and more efficient points of engagement between provider and patient,” he adds. Forging ahead, the company plans to further expand andenhance its innovative solutions to enable healthcare organizations to provide the very best possible care and outcomes to their patients while increasing practice/organization revenues.