Global Farma

Janto Tjan, Managing Director of Global Pharma

Medical products arean indispensable component of healthcare systems in the prevention, diagnosis, and treatment of disease. Thus, it is critical for healthcare providers to have access to medical products that are safe, effective, and of assured quality. One pioneering company that is relentlessly working towards this objectiveandimproving healthcare by facilitating quality medical equipment and supplies to healthcare providers is Global Pharma.

Since its inception in June 2005in Indonesia, Global Pharma’s mission has been to provide the absolute best service and selection of quality medical equipment and supplies to healthcare providers and end-users at affordable prices. Staying true to this vision, the company has been supplying premium quality medical supplies to individuals, caregivers, clinics, medical professionals, schools, laboratories, nursing homes, government and private hospitals, and medical facilities. In May 2009, the company established its headquarters in Singapore, and today, it stands tall as the sole agent for brands of COSMO Med, GP Care, HexaCare, FirstCare, and Winner Medical.

Exemplifying Excellence by Assuring Quality

Global Pharma delivers optimum  quality for all of its medical products. The company always ensures that all its products are being delivered to customers with the highest standard of excellence and efficiency.

“At Global Pharma, we have an R&D team to ensure our products are in line with the users’ evolving requirements. With the combined markets of Indonesia and Singapore, we procure products in ‘substantial quantity’ and as such cost attaining efficiently.  Thus we are able to offer our products at competitive prices to the market,” explains Janto Tjan, the Managing Director at Global Pharma.

In Dec 2016, the company has set up a medical disposable factory ‘PT. Greet Med Indonesia’ to manufacture some of its leading products including Sanitizers, Antiseptics, Medical Tubing and Protective Products.  To further complement  Global Pharma’s product portfolio and enhance its service, it partnered with Hartalega Sdn. Bhd, a top producer of Nitrile Gloves, Winner Medical Co. Ltd., is a prominent medical disposable manufacturer in China as well as other leading medical manufacturers who specialize in medical tubing, protective medical products, hand sanitizers, and antiseptics.

“We work closely with our business partners to develop products required by our customers. We are receptive to our customers’ feedbacks to build up our products,” adds Janto.

Cultivating Trusted Client Relationship

Being a customer-centric company, Global Pharma focuses on fostering a trusted relationship with its clients. It always strives to meet the demands of each of its customers to the best of its abilities while complying with all government regulations. The company works closely with government institutions to support their requirements and timelines.

“We are focused and honest with our clients, offering good quality products at competitive prices. We put our client’s interest ahead of us by providing a high standard of service and delivery,” asserts Janto.

Over the years, Global Pharma has received many compliments and appreciations from its customers for its value-added service. It has also been praised by many prominent hospitals and government institutions for its outstanding products and service. In 2015, it was awarded by Sing Health (Singapore Health Services) as ‘Value Creation Partner’ and the next year the prestigious Singapore Enterprise Medal of Honour was presented to Global Pharma in recognition of being trustworthy, reliable, and outstanding. Besides this, the company has also been endowed with many impressive awards including the ‘Enterprise Partner Award’ in 2017, ‘Group Buy Advocate’, and ‘Customer Service Partner Award’ in 2018. 

An Unmatched Work Culture

In addition to its customer-centric service, the winning culture at Global Pharma has also played a crucial role in its success story. The company believes that a strong team plays a critical role in achieving optimum customer satisfaction. Thus, it values its employees with the utmost reason and provides them the freedom and ability to develop their skills. It has cultivated a collaborative work environment where every member can express and contribute their ideas and maximize their potential to achieve the organizational goal.

“We create equal opportunity and a pleasant working environment for everyone in the company. With additional performance-based reward programs, everyone will be motivated to do their job efficently” states Janto.

Focusing on Improving the Healthcare Standard around Asia 

 Global Pharma continues to play a pioneering role in the regional medical supply chain by providing good quality products at competitive prices and driving improvements in healthcare standards around Asia.  “We will continue to excel in whatever we do and continue to maintain a good relationship with all our business partners. Our vision is to become a major distributor in the healthcare industry,” concludes Janto.

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