Gitesh Patel, Chief Executive Officer, Hru2day powered by Sargas International

Innovation in healthcare isn’t merely about developing new technology; it’s about reimagining the very essence of care delivery. It’s about transcending traditional boundaries and embracing a holistic approach that puts the patient at the center of the healthcare ecosystem. In today’s fast-paced world, where patients seek more personalized, accessible, and efficient care, the need for transformative patient-centric solutions becomes increasingly evident. Yet, amidst the dizzying array of challenges – skyrocketing costs, fragmented systems, and ever-evolving patient expectations – the healthcare industry finds itself at a crossroads, desperately seeking solutions that can keep pace with the changing times. In this challenging landscape, the spotlight turns to organizations that not only adapt to change but also lead the charge in transforming healthcare dynamics. Against this backdrop, we find a trailblazing company that has emerged as a pioneer in reshaping patent care –Hru2day powered by Sargas Pharmaceutical Adherence & Compliance (SPAC) International.

Sargas was born with a noble mission: to help cancer patients stay on their medications while grappling with the challenges of side effects. Sargas aimed to provide a more cost-effective solution, proposing $15 per patient per month for 20,000 cancer patients through a CMMI grant via their Drug Adherence m Health application Even with the absence of the CMMI Grant, Hru2day’s dedicated team became a pillar of support for patients, accompanying them through every stage of their arduous battle against cancer via pharma grant. However in 2015, CMS approved Chronic Care Management at a rate of $40 per patient per month for 20 minutes of care management.

With relentless dedication, the team developed a cloud-based Chronic Care Management platform aligned with Medicare guidelines, positioning themselves as pioneers in the field. Even during holidays, hru2day team tirelessly worked towards obtaining the ONCHIT certification by January 1, 2015. Although the certification process faced some delays, Sargas International ultimately obtained certification in late January, solidifying its commitment to improving patient care.

Embracing the Triple Aim in Healthcare

Sargas International’s core philosophy revolves around achieving the Triple Aim in Healthcare: enhancing patient experiences, bolstering population health, and cutting down on healthcare expenses. Through their innovative platforms such as Chronic Care Management Cloud®, Drug Adherence®, and Medication Therapy Monitoring® (MTM), HRU2day empowers healthcare providers to deliver personalized and proactive care. These solutions alongside its mHealth technologies and compassionate clinical call center effectively contribute to achieving the Triple Aim in healthcare. Hru2day ensures the feasibility, scalability, and sustainability of critical care models like the Enhanced Oncology Care Model (EOM), Chronic Care Management (CCM), Principal Care Management (PCM), Remote Physiological Monitoring (RPM), and Transition Care Management (TCM). “If a patient has consented for CCM, PCM, MTM, RPM, our case managers reach out to them and do medication reconciliation, care coordination, helping with the social determinants like helping them find the right reading glasses to read their prescription so that they are taking their medications correctly, finding a resource that can take their trash out or helping them with getting food on the table and keeping their lights on,” affirms Rishi Patel, the DO Director of Clinical Services at Hru2day.

Hru2day updates its patient information, goals, and care plans on a monthly basis, thus fostering improved outcomes and overall well-being.

Streamlining Healthcare Delivery with Cloud Infrastructure

Hru2day’s interoperable cloud infrastructure serves as a hub for critical health information exchange, facilitating effortless communication between physicians, patients, and pharmacies. If patients choose to participate in their medication adherence program, it gives them real-time reminders to take their medications and they can instantly report back any side effects which then are communicated to their provider who also has access to the cloud.

For instance, if a cancer patient stops taking their medications due to diarrhea, the oncologist can step in to hydrate the patient and get him back on his oral chemotherapy so that his tumor does not progress. Furthermore, updated care plans and health data are readily accessible to emergency room physicians, even in the wee hours, enabling the delivery of optimal care while curbing healthcare expenditures. Through these innovative platforms, Hru2day not only enhances patient outcomes but also facilitates seamless collaboration among healthcare stakeholders, ushering in a new era of integrated and efficient healthcare delivery.

Delivering a Holistic and Patient-Centered Treatment Experience

Hru2day’s commitment to a patient-centered experience extends beyond technology. It collaborates closely with healthcare providers and patients to ensure a comprehensive and patient-centered experience throughout the treatment process. Their Chronic Care Management Cloud® portals are meticulously designed to facilitate Chronic Care Management (CCM) and real-time exchange of critical health information across the healthcare spectrum, including physicians, health plans, hospitals, pharmacies, and social workers. They employ a Remote Patient Physiologic Monitoring (RPM) platform that actively engages patients with their physicians, enabling them to capture vital real-time physiologic data from FDA-approved devices. Moreover, their Medication Therapy Monitoring® (MTM) platform includes Drug Adherence® mHealth products for immediate feedback on patient symptoms, performance status, persistence, and adherence.

Similarly, for patients, Hru@day focuses on minimizing barriers that prevent patients from quickly accessing their treatments. Utilizing various communication channels, including mHealth technologies like text messages, phone follow-ups, and email messages, Hru2day ensures seamless interaction with patients and their caregivers or family members. To further support patients, their Call Center with Care teams, staffed with clinically trained professionals, operates 24/7, offering assistance with treatment needs. Additionally, their Remote Patient Physiologic Monitoring platform captures critical physiological data from patients’ devices at home, presenting it in real-time for physicians to review. This proactive approach enables physicians to manage chronic conditions effectively, mitigating the need for emergency room visits and hospitalizations while ultimately delivering superior outcomes for patients.

The Backbone of Sargas Platform Development

Today, Sargas stands at the forefront of innovation in healthcare, and it owes much of its success to its diverse team and collaborative efforts.“Our advisory board is comprised of practice administrators, patients, physicians, pharmaceutical companies, health plans, and hospitals who have helped us develop the platforms that are most needed in the healthcare marketplace today to tackle the Triple Aim in Healthcare,” asserts Rishi.

The dedicated technology and strategy team at Hru2day works tirelessly to fulfill the needs of the patient and healthcare system to achieve the best real-time proactive outcomes that enhance patients’ quality of life while curbing healthcare costs. With a turnkey cloud system that seamlessly integrates with physician billing systems and various EMRs, Sargas efficiently serves thousands of patients monthly through a network of physicians across the country.

Pursuing Excellence with Values at the Core

In the heart of Sargas lies a profound vision: a vision to harness the power of Artificial Intelligence (AI) and Machine Learning (ML), alongside cutting-edge communication technologies to forge a seamless connection between physicians, patients, insurance companies, hospitals, pharmacies, and pharmaceutical companies. This vision isn’t merely about technological advancement; it’s about humanizing healthcare, ensuring that every patient receives the care they deserve, precisely when they need it. Central to Sargas’s ethos are five foundational values that permeate every facet of its operations.

• Collaboration: Sargas’ Teamwork Philosophy

At Hru2day, collaboration isn’t just a buzzword; it’s the cornerstone of their operational philosophy. Their Hub and Spoke model epitomizes the essence of teamwork, ensuring that every patient benefits from a collective pool of healthcare expertise.

• Quality: The Bedrock of Sargas’ Legacy

Quality isn’t just a benchmark at Sargas; it’s a legacy. With a relentless commitment to excellence, Sargas has carved a niche in delivering outstanding, cost-effective patient care. On a national scale, Sargas has stepped up as a leader in setting benchmarks for measuring and reporting quality healthcare standards.

• Integrity: Upholding Ethical Standards

At Hru2day integrity isn’t negotiable. Ethical principles form the core of their operations, guiding every decision and action. Whether in delivering patient care, educating healthcare professionals, or managing fiscal responsibilities, Sargas stands firm in upholding the highest standards of scientific and professional integrity.

• Compassion: A Pillar of Patient Support

Beyond clinical expertise, Hru2day understands the importance of compassion in healthcare. They recognize the emotional toll of illness and provide unwavering support to patients and their families. From providing a listening ear to offering emotional solace, Sargas ensures that patients feel valued and cared for every step of the way.

• Stewardship: Nurturing Relationships

At its core, Hru2day is committed to stewardship, both to patients and to each other. Their focus extends beyond meeting needs; it’s about surpassing them. Through nurturing relationships and fostering a culture of mutual respect, Sargas creates an environment where everyone can thrive. Whether it’s patients seeking care or staff working seamlessly together, Sargas embodies responsible stewardship, ensuring a brighter, healthier future for all.

Continues Enhancing Patient Outcomes Through Innovation

Hru2day is trusted by its physicians as the top Chronic care Management Company that goes above and beyond to deliver compassionate and efficient care to patients. As the demands of patients and the healthcare system continue to evolve, Sargas is proactively developing a suite of innovative solutions, including Remote Patient Monitoring, Medication Adherence, and a comprehensive patient health repository housed within its cloud infrastructure. This sophisticated platform not only facilitates real-time monitoring but also leverages artificial intelligence to optimize patient outcomes while simultaneously reducing healthcare costs. For instance, when patients report vital health metrics such as blood pressure, symptoms, or daily activities like steps taken, the system and dedicated case managers at Sargascan intervene preemptively and prevent costly hospitalizations or emergency room visits, thereby driving down overall healthcare expenditures. “Our healthcare cloud will be able to gather health data to manage risk and will be able to monitor what healthcare parameters are going to put a patient at risk of having a heart attack or a catastrophic event that can threaten their life,” elucidates Rishi. By harnessing health data to manage risk and identify critical health parameters, Sargas is poised to revolutionize patient care and contribute to a more sustainable healthcare ecosystem.