Choosing an electronic medical record system that best fits the needs of your medical clinic is an important decision and requires a lot of research. The tool must be customizable, which will guarantee the fulfillment of all the demands of your medical clinic and make your management more dynamic.
Besides, the electronic medical record system chosen for your clinic must have the support of a specialized support team capable of answering all your doubts and those of your team quickly and objectively. Of course, the system needs to be securing which will ensure that all sensitive data on patients at your clinic are stored inviolably. Access to the tool must be controlled to ensure that only duly authorized persons can view the information.
Do you want to know more about it? In this post, we will show you how to choose the ideal electronic medical record system for your clinic.
What features does it offer?
The first topic that should be considered before choosing the electronic medical record is to know what features it offers. The solution was born to be a kind of doctor’s agenda, writing down the most important times and appointments in his office hours. However, this is just one of the numerous tasks that the program has to offer. The best options can combine this scheduling with financial management (including billing of health insurance), storage of clinical patient data, such as prescriptions and medical history, and other office information.
Is the system secure?
Since it stores patient data, it is vital that the chosen electronic medical record values information security. The General Law on Protection of Personal Data (LGPD) has been in force since September 2020 and provides for fines for those who do not adopt good practices that guarantee the privacy of sensitive data, such as some clinical information. The main way to identify if the solution is safe is through the certifications it has. The most important is to meet the requirements of NGS-2 (Security Guarantee Level 2), established by the Health Informatics and the Federal Council of Medicine (CFM). With it, it is even possible to scan the office completely by authorizing the use of digital signatures on all documents.
Do you have integrations that add value?
The electronic medical record itself needs to have several functionalities, as mentioned, but it must also be able to make integrations to deliver what it still does not get. A practical example is a scenario that doctors face today. The best solutions of this type can connect to the main telemedicine platforms approved to operate amid the covid-19 pandemic. This speeds up the service, allowing the collection and sharing of information. It is also possible to connect to clinical content platforms, allowing healthcare professionals to follow the main trends and debates in their area on a single platform.
Is it in the cloud?
The first electronic medical records depended on installation on computers and doctors’ equipment – that is, they could only be used when they were on duty in the offices. Technology, fortunately, has evolved a lot in the last few decades. Today, the best options are those that have been planned and are hosted on cloud computing. In addition to improving information security and bringing more practicality, the professional can have more mobility, since he can access the information stored in the equipment through his application or any device connected to the Internet.
Does it provide agility on a daily basis?
Finally, the platform needs to be powerful enough to carry out different processes, but simple enough to be used by people of different profiles and objectives. The information sought needs to be available in a few clicks – which only tools based on user experience (UX) can provide. The ultimate goal is to facilitate rather than hinder the work of health professionals.